Refund Policy

Due to the nature of the products sold by NG Syndicate, all sales are final.

Order Issues

If your order arrives damaged, incomplete, or if there is another fulfillment problem, contact us promptly at cs@nexgenresearchusa.com with your order number and a description of the issue. We will review the situation and work to address verified fulfillment errors.

Shipping and Delivery

Please make sure your shipping information is accurate before placing an order. We are not responsible for delays caused by carriers, customs, or incorrect information provided at checkout, although we will try to help where possible.

Questions

If you have questions before placing an order, contact us and we will do our best to help.